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+44 (0)345 467 9950

Junior Dynamics 365 CRM Consultant, Azzure IT

We’re the Microsoft Dynamics Support Partner for smaller businesses, in the UK. A leading UK Microsoft ‘Gold Partner, we sell and deploy Microsoft business software solutions that run businesses end-to-end. Recognised, by Microsoft, as a top 5% global partner, for two consecutive years, in the Microsoft President’s Club.

Our people are our greatest asset, helping us to stand out from the crowd by going the extra mile in understanding our clients’ business and delivering practical robust solutions. Our solutions are implemented using the proven Microsoft SureStep Methodology and tested to the highest standards. To this end, we have achieved ISO 9001:2015 certification – the first to recognise the need for an accredited quality management system, in this market.

 

Core Values and Abilities

Be an ambassador for Azzure IT, both externally with our Clients, Partners and Prospects, and equally internally within Azzure to your colleagues and peers, and those that you mentor and support.
Attend Microsoft and Affiliated Vendor events, representing Azzure IT in both a learning capacity and also an advisory and knowledge sharing capacity offering your expertise and support to those that you meet.
Collaborate with the Product & Development Team to provide input and ideas for the future enhancement of Azzure own products.
Have a desire and passion for learning and appreciate the ability to learn from and be mentored by experienced consultants.

 

Essential Duties & Responsibilities

You will be exposed to the full life cycle of Dynamics CRM projects and receive mentoring from experienced consultants to help you become a Senior Dynamics CRM Functional Consultant
You will take part in workshops to analyse client’s business requirements, understand their objectives and identify effective ways that Dynamics CRM can add value to the business
You will create test plans, acceptance criteria and lead the testing phase of the Dynamics CRM solution before implementing the system
You will assist the clients during the User Acceptance Testing phase
Where required, work with Sales and Development to produce estimations for any additional solutions or GAPS as identified during the BA and SFD phase.
Assist in the high level planning and implementation methodology of not only your projects but projects of others when requested.
Negotiate and manage the functional scope to reduce business and technical risks for both the client and Azzure IT.
Assist Solutions Architects and Software Developers with the creation of detailed Software Design Specifications.
Have the ability to review the Solution Framework Documents to ensure the configuration of any proposed solutions – both your own and those of others – are aligned with the functional solution and requirements of the customer.
 

Requirements

With assistance from a senior consultant, you are responsible for meeting directly with customers and clients to find out their ERP, CRM or general business related needs. You will incorporate these needs into a cohesive plan that serves the company’s full client pool.
You’ll have great organisational skills, usually gained when taking a lead role in a project. This skills requires the ability to deal with ambiguity, juggle multiple priorities and meet goals and deadlines.
Your excellent interpersonal skills and your ability to influence people will be key to this role. A great Junior Consultant has excellent relationship management skills. An understanding of people and how to liaise with others is crucial through any major change in a business, and you’ll be able to do this with ease.
Experience with modelling business process and translating requirements into a business application.
Excellent presentation and communication skills targeted to effectively present information to C-level management.
You will have track record of testing and delivering Dynamics CRM projects, or working with in some capacity (supporting, power user etc.) with Microsoft Dynamics 365 CRM (or previous CRM versions such as 2011, 2013, 2015 and 2016 CRM).
You will have the ability to customise Dynamics CRM forms, views, workflows and dashboards
You’ll look to maintain a good understanding, even perhaps a working knowledge of what does not constitute your core focus in order to anticipate cross-system or cross-process impacts.
You will have the ability to travel to visit clients onsite.
 

Applying for a Position

To apply for a position, simply email a copy of your CV, with a covering letter.
Don’t forget, ensure you clearly state which position (job title) you’re applying for. Easy!

 

Contact Us

Azzure IT
10 Europa View
Sheffield Business Park
Sheffield
S9 1XH
UK

t. +44 (0)345 467 9950
e. sales@azzure-it.com