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A guide to Microsoft Dynamics 365 Business Central ERP for Professional Services

Microsoft Dynamics NAV has now been rebranded as Microsoft Dynamics 365 Business Central. No version of NAV (aka Navision) is too old to upgrade and is still the best investment you can make if you are a small to mid-sized professional services company.

Used by over 4m+ users across more than 40 countries it’s a trusted, proven and robust solution for distribution. Whatever your preference, combining the power of Microsoft Dynamics with our sector expertise – start with the World’s leading ERP solution, with the ongoing support to evolve as your operations grow. We’ll get you ready to meet your sector’s requirements, in no time.

A guide to Microsoft Dynamics for Manufacturing
Download: A guide to Microsoft Dynamics Business Central for Professional Services ERP


Why Microsoft Dynamics 365 Business Central ERP for Professional Services?

If you work for a service business, you face the everyday challenge of selling an intangible product that is difficult to quantify and changing all the time. To be profitable, you have to ensure that projects are estimated correctly, completed on time and meet and exceed customer requirements – excellent customer service is essential to your success, the foundation of which is the accessibility of key information. Microsoft Dynamics has a proven record for Professional Services. It’s a fully integrated software solution, that encompasses the end-to-end processes of service companies. Microsoft Dynamics NAV for Professional Services can help service firms manage and integrate every aspect of your business, such as connecting accounting and human resources.



Business Case : Voice of the MD

Microsoft Dynamics Business Central takes on the boardroom challenges faced by MDs:

Need Intelligent Cost Management
Lack of financial controls and insight puts business at risk
Poor reporting = missed sales and service opportunities
Current systems can no longer support our business growth
Need to support operations without adding employees
Cost and time to manage IT infrastructure
Innovative tools needs to drive customer engagement
Poor business applications and productivity tools
Solution can’t adapt easily to regulatory changes

Business Case : Voice of the CTO

Microsoft Dynamics Business Central addresses the constraints faced by IT:

Limited IT budgets and resources vs commitments
Majority of time spent on maintenance and not development
Need to support growth without adding more resources
Difficulty sharing tools and information when out of the office
Fragmented business applications and office tools
Hard to share and integrate applications


Microsoft Dynamics Capabilities Summary

Financial Management
Fixed Assets
Cash Management

Project Management


Sales, Marketing and Service
Sales and Marketing
Service Management
Document Management

Supply Chain Management (SCM)
Sales and Receivables
Sales Tax
Purchase and Payables
Inventory/Warehouse Management

Human Resources Management (HRM)

Power BI

Clients and Usability
Multi-Currency and Languages
Configuration and Development

And, a lot more…


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t. +44 (0)345 467 9950
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