Microsoft Dynamics 365 for Field Service: What's new and roadmap
Azzure IT

Microsoft Dynamics 365 for Field Service: What’s new and roadmap


Over the past two days more than 200 sessions, workshops and keynote recordings have been captured from the Microsoft Business Applications Summit, which was held in Atlanta (GA), which are available to watch on-demand from Microsoft here.

In this post we wanted to high-light some of those sessions which are focused on Microsoft Dynamics 365 for Field Service, to emphasis the great enhancements and rich feature set which is embedded within the solution.

Microsoft Dynamics 365 for Field Service: What’s new and road-map

The Field Service solution in conjunction with Universal Resource Scheduling is constantly evolving based on customer and partner feedback. The session includes, but is not limited to, handling new scheduling scenarios, enhanced productivity for onsite workers, better data integration for inventory, and easier connections to Azure IoT for Connected Field Service. 

Microsoft Dynamics 365 for Field Service: The scheduling process

Microsoft’s scheduling engine is a key differentiator for Microsoft Dynamics. Scheduling anything is now possible with the engine; from scheduling sales resources to managing complex resource pools, to building crews automatically. In this session, you can learn to create an amazing enterprise schedule for your customers.

Connected Field Service: Real-world deployment story

Learn first-hand about sale, delivery, and adoption of Connected Field Service within a care and well-being scenario. 

Microsoft Dynamics 365 for Field Service: Turning data into action

Learn first hand how use Azure Services to help drive Connected Field Service using various Machine Learning and AI components available to our customers.


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