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Microsoft Dynamics Support

We’re the UK’s leading Microsoft Dynamics 365 provider for small to medium sized businesses – a leading Microsoft ‘Gold Partner’ and a Microsoft ‘President’s Club’ member, for two consecutive years.

Our clients are confident in the knowledge that our team will work with them to maximise their investment in their solution by providing robust, proactive ongoing business support.

We seek to improve each client’s solution, extending capabilities with the Dynamics 365 suite or creating apps to meet unique business processes or industry needs.

We aim to continually support and adapt solutions on Microsoft’s industry-leading platform, using the full technology stack.
Logging Support Calls  |  Logging Work Requests

Account Services Team

Here for you — a diverse team of consultants, account managers, developers and support agents.

Dedicated Support Desk

Dedicated support, prioritised according to urgency and severity with quick escalation procedures.

Standard and Enhanced Options

Businesses differ and operations vary - we’ve built flexibility into our support service.

Third Party Partners

Our partnership with third-party vendors means clients always have access to the right services.

Microsoft Gold Partnership

We’re a trusted Gold Partner with an Advanced Support Agreement with Microsoft.

Quality Management System

ISO9001:20015 accredited Quality Management Systems and dedicated Quality Manager.

Microsoft Dynamics Support Transfers

All our people make a difference — that’s why we’re trusted by 170+ organisations to deliver.

High Quality Support, Products and Services

Our clients are secure in the knowledge that we deliver gold quality support as standard — backed-up by an expert team and quality operating standards. As you would expect from a leading Microsoft Dynamics Support Partner, we also offer clients a wide portfolio of enhanced and extended products or services. We’ve added two enhanced service levels — designed to offer customers an array of popular services, for a small supplementary fee.

Standard vs Enhanced Support

We’ve built flexibility into our support service. As well as our high quality Standard Support, we offer two optional Enhanced Support levels.

We also provide and implement an extensive range of Microsoft Dynamics services and products, which are delivered by Azzure IT or selected from partners to provide our customers with quality add-on solution benefits.

Standard vs Enhanced Support

Gold as Standard

We work with you to maximise the investment in your system with ensured uptime and efficiency — providing you with added value and ongoing peace of mind.

Support Service Standards

Account Services Team

Together we're united in our commitment to provide every client with a consistent, high-quality experience. Our breadth of skills ensures we're at hand to help you, no matter what the challenge may be.

Account Services Team

Training Courses

There's a wide range of public courses available at only £99 per day, per person*. We also organise paid-for consultancy for specific requirements or training that you might have within your organisation.

*Note: Free for Azzure IT Enterprise and Enhanced Support Customers.

Microsoft Dynamics Resources Training Courses

Contact Us

Azzure IT
10 Europa View
Sheffield Business Park
S9 1XH

t. +44 (0)345 467 9950
e. sales@azzure-it.com