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+44 (0)345 467 9950

Training – How To Use Dynamics 365 for Sales

As a leading Microsoft Dynamics Gold Partner, we deliver Microsoft Dynamics education.

Increase your Microsoft Dynamics 365 skills and understanding – through an in-person, one-to-one workshop. We’ll provide refreshments throughout the day plus lunch, a laptop on which you can work and a demo training environment. It’s also an opportunity to meet and learn from others in your role or industry, or with similar interests relevant to you!


0345 467 9950
Call and secure your place today.





Microsoft Dynamics 365 for Sales (CRM) is a customer relationship management tool, which can be used to manage end-to-end sales processes. D365 for sales enables businesses to manage interactions with customers, with a user-friendly interface, as well as track sales opportunities from an initial lead through to a confirmed order. The Dynamics 365 application gives users the flexibility to customise and configure the system to meet the specific needs of any business processes.


* Master Dynamics 365 solution navigation
* Become familiar with Microsoft Dynamics 365 for Sales and it’s features
* Learn how to filter, sort and analyse data within the application
* Establish and configure views, charts and dashboards


21st May, 28th August, 27th November 2019

Key Topics:

* Basic Orientation and Usability
(Solution navigation, User Interface and solution layout, Record status & Reason, Entity & Global Search, Advanced Find)

* Standard Entities and processes
(Accounts, Contacts, Invoices, Products, Leads, Opportunities, Quotes & Orders)

* Configuration of Views, Charts and Dashboards
(Personal and system views, dashboard configuration)


Azzure HQ, Sheffield Business Park, Sheffield

Length & Price:

Free for Azzure IT customers



Questions & Answers

* Who can attend this course?
This is a generic training course, open to Azzure IT customers. The course is aimed at users who are looking to increase their skills and understanding – requiring face-to-face support. Our courses are not open to consultants or advisors.

* Do you provide bespoke training?
We can also provide bespoke, consultancy-based training courses. These are priced at our basic consultancy day rate – tailored to your specific demands, numbers and locations.

* How many people can attend the course?
To make the courses effective, we limit the attendees to 6 in total. Don’t worry, there’s nothing to stop you putting more people on the next course when it’s run! We schedule courses based on demand. We ask only that you don’t attend the same course more than once – so that everyone gets the opportunity to attend.

* What do I need to bring?
Just you and a willingness to learn. We’ll provide refreshments throughout the day plus lunch. We’ll also provide a laptop on which you can work plus a demo training environment. If appropriate, we’ll also provide documentation that we’ll make available via your Azzure SureStep portal too.



0345 467 9950
Call and secure your place today.


Contact Us

Azzure IT
10 Europa View
Sheffield Business Park
S9 1XH

t. +44 (0)345 467 9950
e. sales@azzure-it.com