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Azzure’s self-service support portal extension to our support help-desk that provides 24/7 access to support cases, along with an extensive range of knowledge based articles. And, it couldn’t be any easier.
The self-service portal provides our clients with an alternative channel where you can quickly create support cases, as well as review existing queries. Simply, post updates and attach additional information or let us know that your case has been resolved.
The self-service portal enables our customers to log new support cases. We’ll issue a ticket so that you can review and maintain your support cases, saving you time.
Created by our support professionals, the Knowledge Base contains extensive support references, all of which have been sourced from happily resolved support cases.
Our message board is an effective way for you to post messages to our expert online Dynamics community. You can also view an extensive library of previous answers.
We seek to continually improve the service we deliver to our customers, valuing feedback collected automatically by email, once a support case is closed.
From client account go-live, you’ll be invited to get on-board via a welcome email we send to you. Alternatively, you can register at support.azzure-it.com or call support if you prefer to be guided through the process.
Remember, if you’ve forgotten a password, simply enter your email address to request a password reset.
Get started at support.azzure-it.com