As we are all aware, the effects of COVID-19 have had a huge impact on businesses and the way projects are delivered. Working from home has become the new norm, and we are relying more than ever on cloud technology and IT efficiency to facilitate collaboration, and to allow team members to seamlessly work on projects together. Take a look at how we’ve been supporting businesses remotely during the pandemic.
At Azzure IT, we have the in-house knowledge and expertise to service all your IT projects and needs, seamlessly and remotely. Whether you are looking to migrate to a new and more efficient ERP or CRM system, or need some training or urgent support, we’ve got you covered.
We recently worked with UK manufacturing company Friction Technology, to upgrade their existingbusiness management system to a cloud-based Microsoft Dynamics 365 Business Central. Their old system was very manually driven and time-consuming, resulting in poor efficiency and was affecting their bottom-line. We worked with Friction Technology to find the best possible solution to fit their needs, and then we migrated them over to Microsoft Dynamics 365 Business Central, hosted in the cloud. This all-in-one solution resulted in increased efficiency with a simple to use solution, and was delivered completely remotely by our in-house consultants, meaning that the restrictions in place due to COVID-19 didn’t cause any further headaches. You can read the full case study here.
Another customer we have recently supported remotely is Aberlour Child Care Trust, having successfully upgraded them from Microsoft Dynamics NAV 2015 to Business Central. The project involved implementation, set-up and training, and was undertaken amid lockdown, where we fully supported them with their short timeframes and achieved the requested go-live date in August. One of our dedicated, in-house consultants spent several days delivering remote training to Aberlour’s team to enable the transition to be as seamless as possible. John Coe, Finance Manager of Aberlour, commented: ‘considering the circumstances, and the upgrade, training and implementation being done completely remotely, Azzure have done a great job and achieved the upgrade to our system as asked for’.
Moving slightly further afield, we have also recently implemented Dynamics NAV 2017 along with a service contract to the Australian branch of one of our existing customers, Castleton, an IT Services company. Castleton have been one of our customers for years, and we supported them remotely to replicate the solution they use in the UK for their Australian business. Castleton shared lots of praise for our consultants, both for technical knowledge but also for the support and helpful approach to building their staff confidence. This has been even more important due to the effects of COVID-19 and home working, meaning that access to reliable remote support is more important than ever.
Here at Azzure IT, we can support your IT needs and no matter the challenge, we don’t let COVID get in the way. As a trusted Microsoft Gold Partner, we are committed to providing our clients with the highest level of customer service and satisfaction, and our in-house consultants are able to provide you with the support and recommendations to create a sustainable and efficient business, so you can get on with the things that really matter to you.